“I have never really struggled with acne growing up, just the typical teenage breakouts. Recently, I suffered random cystic acne. I was first seen by a dermatologist and was given an RX for medication for hormonal acne. Took it for several months at different doses and never saw an improvement. Made an appointment with Face Five for an acne consult and started the program immediately after. I was skeptical, but I trusted the process and have had INCREDIBLE results. April Jacobs has been my life saver in guiding me through this process and helping me get clear skin. I have graduated the program in less than 5 months and now look forward to pampering my skin during my monthly facials!”

“If you are considering trying face five… do it!! I have tried everything under the sun and they are the only thing that has worked for me. Zoey, April, and Yuki are all amazing. My skin has had a complete transformation with them!! They are experts and I 100% recommend becoming a member with them or even just treating yourself to a facial!!”

“I had my Microneedling appointment with April today, and I can’t even begin to express how grateful I am for her. I’ve been struggling with stubborn acne marks on my cheeks for a while, and I’ve wanted to take this step toward clearer skin, but to be honest, I almost canceled because I was so nervous about the pain. April made every bit of that fear melt away.

She explained every step of the procedure, made sure I understood exactly what was happening, and even took the time to numb my face so I’d be comfortable. Her kindness, patience, and calming presence made me feel completely at ease. It’s rare to find someone who not only has the expertise but also genuinely cares.”

“I first went to this clinic in September 2018. Anyone who reads these reviews probably is struggling with chronic acne (or works for Face Five, hey ya’ll!), so you will be familiar with my experience. I used to cry myself to sleep and feel hopeless because I thought my acne would never go away. My face was covered, I was in physical and emotional pain, and my anxiety was off the charts. By the end of 2019, all my acne was clear, and we were focused on scar treatment. Now, in 2025, my skin has been clear for over 5 years, and my acne scars are healed. I am not kidding, Yuki and her team are more knowledgeable and dedicated to treating acne than any dermatologist I have ever met. But you cannot simply show up for facials and expect your skin to magically be healed. You need to change your habits, adjust your diet, change some of the products you use, and above all: always do your skin care routine morning and night! If you eat dairy or don’t wash your face at night, you will probably wake up with a pimple or two. Just listen to Yuki and her team, follow the treatment plan, and be patient. Holistic healing takes time, and since everyone’s skin is a little different, there is no band-aid/quick fix for a chronic skin condition. I added some photos, one recent with no makeup on and a photo of me in 2017 with about an inch of makeup on, trying to cover up a lot of acne on one of my less severe days. I used to always use a filter and wear makeup, so I don’t have much evidence on hand of how inflamed my skin was, but this will give you an idea.“

“For years, I struggled with ongoing breakouts and NOTHING cleared them up, even very expensive products from reputable brands. Actually, I didn’t realize that my problem was really “acne” until talking with Yukie, because it didn’t cover large patches of my face, which was my image of acne. It was just a few pimples that would recur again and again in the same spots. Once I consulted with Yukie at Face 5, though, I realized my problem was a form of acne. Since starting to use the products Yukie recommends for my skin, as well as following her advice to eliminate the foods, shampoos, etc. that have acne-causing ingredients– MY SKIN IS CLEAR for the first time! It’s a great feeling to have clear skin and not to be spending endless money trying product after product that turn out to be ineffective for my troubled skin.”